Privacy Policy
Contents
At Rent a Car Lebanon, we prioritize the privacy and security of our customers above all else. This policy outlines exactly how we handle your personal data in compliance with Lebanese regulations and international data protection standards (GDPR where applicable). When you book a vehicle with us, you trust us with your information, and we take that responsibility seriously.
01. Information We Collect
To provide our rental services efficiently, we collect several types of information from you when you use our online booking system or visit our administrative offices.
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Personal Identification
Full name, date of birth, passport number, and nationality required for the rental contract.
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Driver's License
Valid driver's license number, issuing country, and expiration date to verify eligibility.
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Payment Information
Credit card details for deposits and rental fees. We use encrypted payment gateways and do not store sensitive CVV codes.
02. How We Use Your Information
We use the information we collect primarily to facilitate your car rental booking and ensure the security of our fleet. Specifically, your data helps us:
Booking Processing
Confirming your reservation and preparing your vehicle.
Fraud Prevention
Verifying identity to prevent theft and unauthorized usage.
Legal Compliance
Adhering to Lebanese traffic and transport regulations.
Customer Support
Resolving issues regarding your rental or billing.
03. Data Sharing & Third Parties
We do not sell your personal data. However, we may share necessary information with trusted third parties to provide our services:
- arrow_forward_ios Insurance Providers: To process claims and ensure vehicle coverage during your rental period.
- arrow_forward_ios Payment Processors: To securely handle transaction data.
- arrow_forward_ios Law Enforcement: If required by Lebanese law in the event of traffic violations or criminal investigations.
04. Data Security
We employ industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.
- check_circle SSL Encryption 256-bit secure transfer
- database Secure Storage Restricted database access
- shield Regular Audits System vulnerability checks
05. Your Rights
You have the right to access, correct, or delete your personal data held by us. If you wish to exercise these rights, please contact our support team. Note that we may be required to retain certain data for legal or accounting purposes for a specific period.